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  • two people looking at each other listening to what each has to say
    The Importance of Active Listening
    Gallery

    The Importance of Active Listening

    Management Skills past

The Importance of Active Listening

Zack Phillips2018-09-26T10:32:35+00:00January 8th, 2018|Management Skills past|

Learn how to use active listening techniques, which are a valuable listening skill, to make a conscious effort to understand what people are really saying. Understand the difference between hearing [...]

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  • receiving feedback
    The Importance of Giving and Receiving Feedback
    Gallery

    The Importance of Giving and Receiving Feedback

    Management Skills past

The Importance of Giving and Receiving Feedback

Zack Phillips2018-10-17T18:54:01+00:00January 7th, 2018|Management Skills past|

It’s important to think about what skills you need to give and receive feedback, especially when it is something you don’t want to say or hear, because these are difficult [...]

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  • coaching and mentoring
    Coaching and Mentoring
    Gallery

    Coaching and Mentoring

    Management Skills past

Coaching and Mentoring

Zack Phillips2018-11-26T15:39:11+00:00January 6th, 2018|Management Skills past|

Understand the differences between coaching and mentoring, and look at a potential charter between mentor and mentees. Know how to be coached and mentored and how to be a good [...]

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  • People Raising their hands cheering
    Performance Management Part 1
    Gallery

    Performance Management Part 1

    Management Skills past

Performance Management Part 1

Kelley Phillips2019-01-16T10:13:26+00:00January 5th, 2018|Management Skills past|

Understand why appraisals are a thing of the past and start looking at concepts and approaches to regular feedback meetings. Part 1 looks at Skills, Competencies, and the need for [...]

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