WEDNESDAY, MAY 11, 8:30am – 9:30am – 

Difficult customers or prospects are inevitable.  To learn how to deal with the difficult party, you need to better understand why they are still working with or negotiating with you.
Do you have a demanding, indecisive or angry customer?  Are they using aggressive tactics to get what they want?
Join the discussion and share strategies to help turn those difficult customers into your best clients.