Learn how to use active listening techniques, which are a valuable listening skill, to make a conscious effort to understand what people are really saying. Understand the difference between hearing and listening! 

Who should attend?

The Management Concepts Peer Group is aimed at a broad audience from within the TechConnex membership; from individuals who are new to management and leading teams to those who have experience but are welcome to new ideas and/or a reinforcement of present practices. These will be interactive, hands-on sessions, where participants will have the opportunity to practice the following skills and have fun at the same time.