Agents, Agents, Agents! They Can Do Anything! But What Do We Actually Want?

AI agents are everywhere. They help to automate workflows, manage tasks, make decisions, coordinate systems, and transform productivity. They seem to be able to do almost anything.

 

But just because they can do something doesn’t mean they should.  Before we implement them, the important question is: What do we actually want them to do?

 

Join the discussion as we explore how as leaders we should think about AI agents strategically.  Where do agents create real value? Where do they introduce risk? How do we define the right use cases, guardrails, and expectations? And how do we align agent capabilities with business outcomes?